Privacy Policy
Welcome to North Devon Cleaning. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and handle your information when you interact with us.
1. Who We Are
We are North Devon Cleaning, a UK-based cleaning company providing professional cleaning services across North Devon. For the purposes of data protection laws, we are the “data controller” of your personal information.
2. What Information We Collect
We may collect and process the following types of personal information:
- Contact Information: Your name, address, telephone number, and email address.
- Payment Information: Details necessary for processing payments and invoices.
- Service Information: Information about the cleaning services you request and any preferences you provide.
- Communication Data: Records of emails, phone calls, messages, or enquiries you send to us.
3. How We Use Your Information
We use your information for the following purposes:
- To Provide Our Services: To arrange and deliver the cleaning services you request.
- To Communicate With You: To confirm appointments, respond to enquiries, and provide service updates.
- To Process Payments: To manage invoicing and payment transactions.
- Marketing Purposes: With your consent, we may occasionally send updates, offers, or promotions relating to our services. You may opt out at any time.
- Legal Obligations: To comply with applicable laws and regulations.
4. How We Protect Your Data
We take appropriate measures to keep your personal data secure, including:
- Using secure systems and software.
- Restricting access to personal data to authorised personnel only.
- Collecting only the information necessary to provide our services.
5. Sharing Your Information
We do not sell your personal data. However, we may share your information with:
- Service Providers: Trusted third parties who assist us with business operations such as payment processing or IT support.
- Legal Authorities: Where required by law or to protect our legal rights.
6. Your Rights
Under UK data protection law, you have the right to:
- Request access to the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your personal data in certain circumstances.
- Object to the use of your data for direct marketing purposes.
To exercise any of these rights, please contact us using the details below.
7. Cookies
Our website may use cookies to improve your browsing experience and help us understand how visitors use our site. You can control cookie settings through your browser preferences.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. Any updates will be posted on our website.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
North Devon Cleaning
27 Gibbs Plantation
Fremington
EX31 3UN
Phone: 01271 444047
Email: info@kbtiling.com
Thank you for choosing North Devon Cleaning. We appreciate your trust and are committed to protecting your personal information.